Multi Award Winning
Awards include ANZIIF Underwriting Agency of the Year Award 2017 – 2018 , 2021, 2022 and 2023. Insurance Business Australia Underwriting Agency of the year 2021, 2022. Claims Team of the Year 2024.
What is Landlord Insurance?
Landlord insurance is designed to protect property investors who rent out their strata units or apartments. Unlike standard home insurance, landlord insurance covers the unique risks associated with rental properties, including damage caused by tenants, loss of rental income, and liability claims. This type of insurance provides comprehensive coverage to ensure that landlords are financially protected against unforeseen events that could impact their investment properties.
What does CHU Landlord Insurance cover?
CHU Landlord Insurance covers apartments, units, villas and townhouses so that as a landlord you can continue to receive rent if your tenant suddenly departs or damages your property where it is unfit to be occupied.
If you rent out an apartment, unit, villa or townhouse you may want to consider Landlord Insurance as Residential Strata Insurance only protects the structure of the building.
Our Landlord insurance includes cover for contents, that you may provide for the tenants.
CHU offers automatic inclusions within the landlord insurance policy, that other insurers may charge as ‘optional extras’ or not offer.
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Cover |
Description |
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Contents |
Cover damage to your contents caused directly by Insured Events outlined in the policy wording. Strata lot owners should remember to include the new replacement value of your strata fixtures not required to be insured by the strata body corporate in your contents sum insured. |
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Loss of Rentable value |
Loss of rentable value for formal leases up to 24 months and 52 weeks for casual let (conditions apply) |
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Rent Default by Tenant option |
Includes cover for the following events:
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Legal expenses |
Legal costs when you make a claim under the Rent Default by Tenant option up to $6000 |
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Liability to others |
$30M protection if you’re legally responsible to pay compensation for personal injury or property damage |
Plus your policy comes with:
- 21 day cooling off period should you change your mind
- 24/7 claims service and support with emergency assistance
- New for old replacement
Who needs Landlord Insurance?
Landlord insurance is essential for anyone who owns and rents out residential properties. Property investors, first-time landlords, and even experienced rental property owners can benefit from the comprehensive protection that CHU landlord insurance provides for strata buildings. If you rely on rental income or want to safeguard your investment against potential risks, landlord insurance is a crucial component of your property management strategy.
Events That We Cover Your Investment Property For
- Fire and Explosion: Protection against damage caused by fire or explosions.
- Storm: Coverage for damage due to severe weather conditions, including storms
- Theft and Vandalism: Safeguarding your property against theft and intentional damage by others.
- Malicious Damage by Tenants: Coverage for damage intentionally caused by tenants.
- Escape of water or other liquid, impact damage - protection against damage from external impacts, such as fallen trees or vehicle collisions.
- Earthquake: Coverage for damage resulting from seismic activity.
- Loss of Rental Income: Compensation for lost rental income if your property becomes uninhabitable due to insured damage.
- Legal Liability: Protection against legal costs and compensation if someone is injured on your property.
Why get a Landlord Insurance quote from CHU
Getting a landlord insurance quote from CHU ensures you receive a policy tailored to your specific needs as a property owner and investor. CHU is a trusted name in the strata insurance industry, known for its comprehensive coverage options for your contents and building, and excellent customer service.
By choosing CHU, you benefit from competitive pricing, flexible coverage options, and knowing your investment is protected by a reputable insurer. Our experienced team is dedicated to helping you find the right policy to safeguard your rental property and income, providing the support you need to manage your investment confidently
We share the most common claim types that investors benefit from taking out our Landlord Insurance:
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Common claim type – loss of rent
Your neighbour’s sewerage pipe blocks causing your toilet to overflow. You have widespread sewerage and water damage to your property. Your tenant leaves as the property is uninhabitable.
The damage takes 4 weeks to fix, your CHU Landlord Insurance for Strata policy provides new for old replacement for affected items and loss of rentable value while your property is unfit to be occupied.
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Common claim type – legal liability
Your tenant slips on a wet tile inside your apartment and falls injuring themselves. Your tenant seeks damages from you for medical treatment and loss of earnings. Your CHU Landlord Insurance for Strata policy covers you for the costs of defending the claim and also for any legal liability
Why choose CHU?
Over 1 million properties protected
We are strata specialists, organising the insurance for almost 1 million apartments, units and townhouses across Australia.
24/7 Claims Process and Emergency Hotline
When you need help the most CHU’s claim process strives to be quick and accessible.
Multi-Award Winning Insurance Provider
CHU are multi-award winners: Awards include ANZIIF Underwriting Agency of the Year Award 2017 – 2018 , 2021, 2022 and 2023. Insurance Business Australia Underwriting Agency of the year 2021, 2022. Claims Team of the Year 2024.
The difference between Strata Building Insurance and Landlord Insurance
Strata building insurance and landlords insurance serve different purposes.
Strata Building Insurance: Managed by the owners' corporation (or body corporates depending on the state), covers the building's exterior, common areas, and shared facilities. It protects against risks like fire, storm damage, and public liability in common areas. However, it doesn't cover individual unit contents or the specific liabilities for investors if they are renting out strata units or apartments.
Landlord Insurance: Designed for property investors who rent out their strata units, this insurance covers the landlord’s contents within the unit, such as appliances and furniture (if dwelling is self-furnished). It also protects against rental-specific risks like loss of rental income, tenant-caused damage, and liability for injuries within the rented unit.
The diagram below shows what would be covered by the strata building insurance and by your CHU Landlord Policy.
Important documents
| Name | Link |
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PDS and policy wording for policies effective 27 March 2025 |
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Additional Information Guide (AIG) This Additional Information Guide (Guide) for Landlord Insurance provides you with more information about how we calculate premium, how excesses work, and how we settle claims under this policy. This Guide applies to new and renewing policies effective from 20 March 2025 and should be read together with the Landlord Insurance Product Disclosure Statement (PDS) QM10074. |
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PDS and policy wording for policies effective 1 December 2022 |
Download |
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Summary of key changes |
Download |
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Target Market Determination (TMD) |
Download |
Landlord Insurance FAQs:
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What is Landlord Insurance and do I need it?
It’s insurance cover for strata property owners who are renting out a unit/apartment to tenants. It is important as it provides cover for accidental loss or damage to contents in your unit from events such as fire, flood or storms. It covers items such as carpets, light fixtures and fittings as well as loss of rent if the unit is unfit to be occupied. Additionally, it covers you and your investment property for malicious damage to contents/buildings caused by tenants and/or their guests.
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Do I need Landlord Insurance when my building has Strata Building Insurance?
Yes, residential strata insurance only provides general insurance cover for the building, common/shared property and common/shared contents. The cover provided by the Strata Building policy ends when you cross the threshold of your individual property. Landlords insurance protects you for tenant related loss/damage inside your property and to strata fixtures not covered by the Body Corporate.
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What is a strata property?
Lots are individual units, flats, apartments, townhouses, villas or duplexes on land that has been sub-divided into a strata title . Common Property is the shared spaces in the scheme such as common stairwells, driveways, visitor parking, roofs, gardens, lifts, gyms, pool etc. Strata living can provide a friendly community-style environment but differs from living in a freestanding house.
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What does Landlord Insurance cover me for?
Landlord Insurance provides cover for strata property owners who are renting out a unit/apartment/flat to tenants. It protects you and your investment property from any damage to contents from events such as fire, flood or storms. It covers items such as carpets, light fittings and fixtures as well as loss of rent if the unit is unfit to be occupied. Additionally, it covers you and your investment property from malicious tenants who might vandalise your property or leave without paying the rent.
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Do I need to advise of any of rental amount changes?
Yes, please advise us of any changes to weekly rent to ensure that we’re maintaining an acceptable level of coverage for you.
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What is an Excess Waiver?
If CHU insures the residential strata scheme at the same address where your lot is situated and damage occurred that is claimable to both your Strata cover and Landlord cover due to the same cause and on the same date, only the excess on the residential strata policy is due for payment.
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Do you cover AirBnB properties?
Yes, we do, noting that only confirmed bookings will be covered in the event you need to make a claim for loss of rent. Other types of short-term holiday letting may also be covered, please contact us to ensure your specific requirements are met.
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Can I cancel my Landlord Insurance at any time?
Yes, a refund may be available. We can also assist if you are changing this from a Landlord to a Contents Insurance policy, as you are now moving in. Just let our team know and we can help. Click on the chat bubble at the bottom right of your screen to send us a Live Chat.
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I have a non-strata property. Can I take out a Landlord policy at this address?
No, we only can only provide cover for strata titled properties.
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Is Landlord Insurance compulsory in Australia?
Landlord Insurance is not mandatory in Australia, but it is highly recommended to protect your investment property and safeguard against unexpected events as strata insurance doesn’t cover personal belongings when you are renting your unit in a strata title. It can provide peace of mind and financial security in case of damage, loss of rental income, or liability claims.
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Do I need Landlord Insurance if I have building insurance?
Your residential strata insurance covers the structure of the property itself, landlord insurance provides additional protection specifically for landlords, including coverage for rental income loss, tenant-related damage, legal expenses, and liability claims. Having both building insurance and landlord insurance can offer comprehensive coverage for your investment property properties.
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Does Landlord Insurance cover loss of rental income?
Yes it covers rental loss if the lot becomes unfit to be occupied due to damage, if the tenant departs without notice or if the tenant defaults on their rent.
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What is not included in your Landlord Insurance policy?
- Damage to the physical building or any other property ordinarily covered under a strata insurance policy
- Damage where the lot has not been maintained to a reasonable standard
- Contents items that are not owned by the lot owner and available for tenant use
(see PDS for full list of exclusions)
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Is Landlord Insurance the same as Home and Contents Insurance?
No, Landlord Insurance is not the same as Home and Contents Insurance. Landlord Insurance is designed specifically for property owners who rent out their properties, covering risks like loss of rental income, tenant damage, and liability. Home and contents insurance, on the other hand, is for owner-occupiers and covers the building structure and personal belongings against events like theft, fire, and natural disasters.
