The Dee Why Mega Storm
Just days before Christmas, a severe storm cell, described by some as a mini tornado, swept through the Northern Beaches region of New South Wales. The storm unleashed havoc, catching residents and apartment owners off guard.
A claim often results from an unexpected event such as a catastrophe, an accident or a major weather event. At CHU, our claims team is the engine room of our business, we have more than 70 claims managers ready and able to help our customers in their time of need.
From initial claims lodgement to handing back the keys upon completion, the claims lifecycle involves multiple stakeholders including the property owners, body corporate, strata managers, broker, insurer, claims managers, loss adjusters, builders, councils, and various field experts.
Strata insurance claims can be complex and stressful for our customers. That is why CHU adopts a careful and considered approach utilising empathy and expertise to achieve successful outcomes.
Water and Fire Damage Claim in Melbourne
A complex claim involving extensive water and fire damage to a high-rise strata property in Melbourne, caused during the redevelopment of the vacant 10th floor, impacting the family occupying the apartment below.
Fire-Damaged Townhouses in Canberra
Residents of a small townhouse complex located in a quiet suburb approximately 13kms from the Canberra CBD were awoken by flames coming from a car parked below the building.
