Strata insurance Specialists

The Australian Insurance Industry’s Underwriting Agency of the Year for 2017, 2018, 2021, 2022 and 2023

Our insurance products

CHU is one of the largest protectors of residential, commercial and community association buildings in Australia

Strata insurance

We are specialists in arranging competitive insurance for strata buildings.

Community Association

Understand your insurance obligations and options for shared property, communal facilities and individual lots.

Contents insurance

Covering your possessions for damage or loss caused by a storm, fire, theft, flood and more.

Landlord insurance

Protect your investment property, whether it’s a strata dwelling (unit, apartment, townhouse or villa) or a home within a community association.

Build to rent

A residential property development in which all of the units/apartments are retained by an owner, developer, managed investment trust or other entity.

CHU Are Multi-Award Winners

ANZIIF Underwriting Agency of the Year Award 2017 – 2018 , 2021, 2022, 2023 and Excellence in ESG Change – 2024; Insurance Business Australia Underwriting Agency of the year 2021, 2022 and Claims Team of Year 2024.

We’re passionate about protecting, advancing, and strengthening strata communities

Our offerings

What does CHU Strata Insurance Plan cover?

Residential Strata Insurance

Strata insurance protects the building and shared common areas from unexpected events such as fire, storm, water damage, theft and legal liability.

Commercial Strata Insurance

Cover to protect your commercial strata or mixed-use building, mandated across Australia.

Owners Corporation Insurance

Offering insurance solutions for Owners Corporations for both residential and commercial strata buildings.

Mixed Properties

CHU Commercial Strata Insurance is designed to cover the needs of mixed-use buildings, even where your property only has a handful of commercial tenants.

*Cover is subject to policy terms, conditions and exclusions. Please refer to the PDS for full details.

What does CHU Community Association Insurance Plan cover?

Community Association Insurance Plan

(for the collective owners of all lots)

Includes cover for accidental loss or damage to community property, and protection against risks faced by the association, including legal liability.

Home insurance for community association homeowners

(for individual lot owners)

Includes coverage for individual lot owner’s home, contents or both. Includes optional cover for accidental damage and portable contents.

Landlord insurance for community association homeowners

(for individual lot owners)

Includes cover for landlords who rent out their property against damage caused by tenants and loss of rental income.

*Cover is subject to policy terms, conditions and exclusions. Please refer to the PDS for full details.

What does CHU Contents Insurance Plan cover?

Contents Cover

Cover for loss or damage to your contents caused by insured events.

Legal Liability Cover

Protection if you become legally responsible to pay compensation for personal injury or property damage.

*Cover is subject to policy terms, conditions and exclusions. Please refer to the PDS for full details.

What does CHU Build to Rent Residential Insurance cover?

Insured Property Cover

Cover for loss or damage to buildings and insured contents caused by insured events.

Loss of Rent

Cover for loss of rent when the property becomes unfit to be occupied due to insured damage.

Legal Liability Cover

Cover for loss of rent when the property becomes unfit to be occupied due to insured damage.

Machinery Breakdown

Repair or replacement of insured machinery items, provided that the item is within your situation and is in the ordinary course of working at the time the damage occur

*Cover is subject to policy terms, conditions and exclusions. Please refer to the PDS for full details.

What does CHU Landlord Insurance cover?

Buildings Cover (if selected)

Protection for your rental property’s building structure against loss or damage caused by insured events, and for malicious damage caused by tenants or paying guests.

Landlord Contents Cover (if selected)

Cover for loss or damage to landlord-owned contents – such as furniture, appliances and furnishings – when caused by insured events like fire, storm, theft, vandalism or malicious damage by tenants. Also includes cover for strata fixtures that the Owners Corporation is not required to insure.

Legal Liability Cover

Cover for your legal liability if a tenant, guest or another person suffers injury or property damage at the rental property, up to $30 million.

Loss of Rent

Cover for loss of rental income if your rental property becomes unliveable due to an insured event, for the period and limits set out in the policy.

*Cover is subject to policy terms, conditions and exclusions. Please refer to the PDS for full details.

Your specialists in Strata

Get a quote with CHU today for the most comprehensive cover

Residential strata

Strata insurance protects the building and shared common areas from unexpected events such as fire, storm, water damage, theft and legal liability.

Commercial strata

Cover to protect your commercial strata or mixed-use building, mandated across Australia.

Community association

Understand your insurance obligations and options for shared property, communal facilities and individual lots.

CHU is here to help

Call us

If you have questions or need assistance regarding our products, services or claims please contact us.

After Hours Emergencies

For after hours emergencies, call our Emergency Hotline on 1800 022 444 for immediate assistance.

Make a claim

Lodge your claim online in just a few steps via online form or phone and we’ll guide you through the process.

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