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Compliments, complaints and disputes

We welcome compliments and feedback from our customers. If you had a positive experience with a staff member, a product, services or process and you would like to provide feedback please do so via the below:

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Video resource

Strata Explainer Videos

Access our a handy explainer video about “what is strata insurance and what it covers”. This video is available below in both English and Mandarin and also with Traditional Chinese text subtitles, Vietnamese subtitles, Hindi subtitles, Arabic subtitles and Tagalog subtitles:

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Interactive Video Series

There are many roles and responsibilities within the strata industry. Our interactive video series, “Being a Strata Professional,” is your ticket to the heart of the strata industry, offering insights and expertise directly from the source.

Throughout this series we will introduce you to key professionals from the industry. Each expert has taken the time to explain their role, the intricacies of the industry and some of the deeper insights only experience can deliver.

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