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We're here to help

If you have questions or need assistance regarding our products, services or claims please check our Frequently Asked Questions or contact us via the details below.

Broker and strata manager enquiries

Enquiries for insurance brokers, strata managers, referral partners and their customers:

Make a claim online:
Phone:
1300 361 263 (9am-5pm)
After Hours Emergency Hotline:
1800 022 444
Postal address:
PO BOX 500, North Sydney NSW 2059
National Office Street Address:
Level 33/101 Miller St, North Sydney NSW 2060

Direct customer enquiries

Enquiries for customers who have purchased insurance directly through CHU:

Claims email:
Make a claim online:
Phone:
1300 289 248 (9am-7pm AEST)
After Hours Emergency Hotline:
1800 022 444
Postal address:
PO BOX 500, North Sydney NSW 2059
National Office Street Address:
Level 33/101 Miller St, North Sydney NSW 2060