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Our People

At CHU we don’t believe in the 9 to 5 workday in the office.

Work with CHU main page| Who we are| Our Benefits| The CHU Impact

Our People

At CHU, diversity and inclusion is central to our culture, policies, and practices. We know that a flexible working environment supports our people to work their best in the way that suits them.

Our Hybrid Working Model enables our people to design a way of working that suits them. Whether that’s remote working, or later working hours, or working from home to make the school pick up and drop off, we want our people to work in the way that fulfills them and gives the best work-life balance.

Our Values

Our values are central to everything we do at CHU. It’s the way we treat each other, our customers and our community. These values are who we are and the way we do things at CHU.

CHU Value's Infographic

People First: We treat all of our relationships with care and make it our business to exceed our customer expectations and experience.

Unity: We stand as one by taking accountability for our individual contribution, helping each other out, sharing knowledge and working together to create solutions.

Lead the Way: We are always looking to grow and we won't rest on our laurels in order to remain relevant.


Life at CHU

At CHU, we encourage each member of the team to embrace the amazing work benefits on offer, whether it be the hybrid and flexible work, family friendly workplace and the many career development opportunities.

Here are just some of the stories of our team members and how they have benefited from the positive workplace environment at CHU.

Meet Steve

Steve is our National Underwriting Manager and has a young family. He attributes the model to reduced stress levels. He no longer must fight the commute or look at the clock to see if he will miss a commitment with his kids. He has also seen an improvement in his ability to manage his exercise and eat more healthily as a result.

Meet Hayley

Hayley is our Claims Manager based in QLD. Last year she went on parental leave and came back part time. With the introduction of our flexible work model, she’s been able to agree a compressed work week which allows her to work five days in four, taking care of her baby on the fifth day and not having to settle for reduced income because of her caring responsibilities.

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Meet Jordon

Jordan is a Junior Business Analyst at CHU. He originally applied for a Business Analyst role with CHU. At the time, Jordan didn’t quite meet the experience level required for that role, but CHU could see that he had a lot of potential, so he was offered an alternative role of Customer Service Officer. He’s now well on his preferred career path as part of the Business Solutions team.

Meet Carly

Carly is our People Advisor based in Sydney. When her husband got a job for the ACT fire service she was able to move so that he could accept the job and retain hers. Her husband has a new opportunity to move back to NSW for his job. They are also expecting a baby and they can make this move knowing that they don’t need to move to Sydney to allow Carly to continue her role.

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Meet Victoria

Vicki started out with CHU as an Underwriter, before becoming our inaugural Direct Sales Team Leader. For a few years she had an interest in compliance, so when our newly created Quality Assurance Officer roles were advertised, Vicki thought it was the perfect opportunity to jump at! Vicki has demonstrated in her time with CHU, that there are opportunities for the taking that don’t exist yet.

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Meet Fraser

Fraser is one of our proud CHU dads and one of the very first to access CHU’s enhanced parental benefits now offered to all our CHU parents. Fraser is truly grateful for the time he gets to spend with his young family and supporting his wife through their journey of growing their family. Make sure you check out CHU’s supportive parental benefits.

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Work with CHU

A career at CHU is a career of opporCHUnity. The opportunity to create, innovate and grow. When you join our team, you’re joining an industry leader with a track record for putting our people and our customers first.

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Our benefits

It’s important to us that our people receive meaningful rewards for the good work that they do. Our rewards are constantly evolving so our people are not only rewarded for good work, but supported to achieve a strong work-life balance.

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Environment and Sustainable Development

CHU has embraced environmental sustainability as a core pillar of our business for over five years. Our sustainability charter sets out our commitment towards leading the way for a brighter, more sustainable future for our whole community.