Multi Award Winning
Awards include back to back winners of the Underwriting Agency of the Year Award 2017–2018 and Insurance Business Gold Award winner 2016–2019.
What is landlord insurance For Strata?
Landlord insurance is designed to protect property investors who rent out their strata units or apartments. Unlike standard home insurance, landlords insurance covers the unique risks associated with rental properties, including damage caused by tenants, loss of rental income, and liability claims. This type of insurance provides comprehensive coverage to ensure that landlords are financially protected against unforeseen events that could impact their investment properties.
What does CHU Landlord Insurance for Strata cover?
CHU Landlords Insurance for Strata covers apartments, units, villas and townhouses to offer you complete insurance. So you can continue to receive rent if your tenant suddenly departs or damages your property where it is unfit to be occupied.
If you rent out an apartment, unit, villa or townhouse you may want to consider Landlord Insurance as Residential Strata Insurance only protects the structure of the building.
Our Landlord insurance includes insurance cover for contents, that you may provide for the tenants.
CHU offers automatic inclusions within the landlord insurance policy, that other insurers may charge as ‘optional extras’ or not offer.
| Section | Cover | Complementary Special Benefits |
| 1. Contents | Covered on a new for old replacement basis against accidental loss or damage |
Special benefit:
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| 2. Building Damage | Walls, windows, doors, floors, ceilings and fixtures of the property are covered against theft and malicious damage | |
| 3. Loss of Rentable value | Loss of rentable value if your property is unfit to be occupied, (52 weeks) | |
| 4. Loss of rent (departure of tenant) | Loss of rent if your tenant departs, (6 weeks) | |
| 5. Loss of rent (default by tenant) |
Loss of rent if your tenant defaults, (15 weeks) |
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| 6. Legal expenses | Legal expenses in connection with a claim |
Special benefit:
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| 7. Liability to others | $30M protection if you’re legally responsible to pay compensation for personal injury or property damage | |
| 8. Government audit costs | Professional costs incurred in connection with an investigation by the Australian Tax Office or other statutory body: $5,000 |
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Plus your policy comes with:
- 21 day cooling off period should you change your mind
- 24/7 claims service and support with emergency assistance
- New for old replacement
Who needs Landlords insurance?
Landlord insurance is essential for anyone who owns and rents out residential properties. Our landlord insurance policies are specific to strata properties.
Property investors, first-time landlords, and even experienced rental property owners can benefit from the comprehensive protection that CHU landlords insurance provides for strata buildings. If you rely on rental income or want to safeguard your investment against potential risks, landlords insurance is a crucial component of your property management strategy.
Events That We Cover Your Investment Property For
- Fire and Explosion: Protection against damage caused by fire or explosions.
- Storm: Coverage for damage due to severe weather conditions, including storms
- Theft and Vandalism: Safeguarding your property against theft and intentional damage by others.
- Malicious Damage by Tenants: Coverage for damage intentionally caused by tenants.
- Accidental Damage: Protection against unforeseen and accidental damage to your property.
- Water Damage: Coverage for damage caused by burst pipes, leaking roofs, and other water-related issues.
- Impact Damage: Protection against damage from external impacts, such as fallen trees or vehicle collisions.
- Earthquake: Coverage for damage resulting from seismic activity.
- Loss of Rental Income: Compensation for lost rental income if your property becomes uninhabitable due to insured damage.
- Legal Liability: Protection against legal costs and compensation if someone is injured on your property.
Why get a landlord insurance quote from CHU
Getting a landlord insurance quote from CHU ensures you receive a policy tailored to your specific needs as a property owner and investor. CHU is a trusted name in the insurance industry, known for its comprehensive coverage options for your contents and building, and excellent customer service.
By choosing CHU, you benefit from competitive pricing, flexible coverage options, and the peace of mind that comes with knowing your investment is protected by a reputable insurer. Our experienced team is dedicated to helping you find the right policy to safeguard your rental property and income, providing the support you need to manage your investment confidently
We share the most common claim types that investors benefit from taking out our landlord insurance:
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Common claim type – loss of rent
Your neighbour’s sewerage pipe blocks causing your toilet to overflow. You have widespread sewerage and water damage to your property. Your tenant leaves as the property is uninhabitable.
The damage takes 4 weeks to fix, your CHU Landlords Insurance for Strata policy provides new for old replacement for affected items and loss of rentable value while your property is unfit to be occupied.
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Common claim type – legal liability
Your tenant slips on a wet tile inside your apartment and falls injuring themselves. Your tenant seeks damages from you for medical treatment and loss of earnings. Your CHU Landlords Insurance for Strata policy covers you for the costs of defending the claim and also for any legal liability.
Why choose CHU?
Almost 1 million properties protected
We are strata specialists, organising the insurance for almost 1 million apartments, units and townhouses across Australia.
24/7 Claims Process and Emergency Hotline
When you need help the most CHU’s claim process strives to be quick and accessible.
Multi-Award Winning Insurance Provider
CHU are multi-award winners: ANZIIF Underwriting Agency of the Year Award 2017 – 2018 , 2021 and 2022; Insurance Business Australia Underwriting Agency of the year 2021, 2022 and Brokers' Pick winner 2016 – 2021.
The difference between strata building insurance and landlord insurance
Strata building insurance and landlords insurance serve different purposes.
Strata Building Insurance: Managed by the owners' corporation (or body corporates depending on the state), covers the building's exterior, common areas, and shared facilities. It protects against risks like fire, storm damage, and public liability in common areas. However, it doesn't cover individual unit contents or the specific liabilities for investors if they are renting out strata units or apartments.
Landlords Insurance: Designed for property investors who rent out their strata units, this insurance covers the landlord’s contents within the unit, such as appliances and furniture. It also protects against rental-specific risks like loss of rental income, tenant-caused damage, and liability for injuries within the rented unit.
The diagram below shows what would be covered by the strata building insurance and by your CHU Landlords Policy.
Important documents
| Name | Link |
| PDS and policy wording for policies effective 1 December 2022 | Download |
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Summary of key changes |
Download |
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PDS and policy wording for policies effective between 1 June 2019 - 30 November 2022 |
Download |
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Supplementary PDS (For all new policies which commenced between 14 May 2020 and 30 June 2021. From 1 July CHU Landlords Insurance policy offers optional rental default cover for all existing and new customers. For any policies that do not select rental default, the SPDS dated 14 May 2020 will apply.) Should be read in conjunction with latest Product Disclosure Statement and Policy Wording. |
Download |
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Target Market Determination (TMD) |
Download |
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Landlords Insurance for Strata Flyer |
Download |
Landlord Insurance FAQs:
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What is landlord insurance and do I need it?
What is landlord insurance and do I need it?
It’s insurance cover for strata property owners who are renting out a unit/apartment to tenants. It is important as it provides cover for accidental loss or damage to contents in your unit from events such as fire, flood or storms. It covers items such as carpets, light fixtures, built-in wardrobes and kitchen cupboards as well as loss of rent if the unit is unfit to be occupied. Additionally, it covers you and your investment property for malicious damage to contents/buildings caused by tenants and/or their guests.
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Do I need landlord insurance when my building has Strata Building Insurance?
Do I need landlord insurance when my building has Strata Building Insurance?
Yes, residential strata insurance only provides general ,insurance cover for the building, common/shared property and common/shared contents. The cover provided by the Strata Building policy ends when you cross the threshold of your individual property. Landlords insurance protects you for tenant related loss/damage inside your property.
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What is a strata property?
What is a strata property?
Lots are individual units, flats, apartments, townhouses, villas or duplexes. Common Property is the shared items in scheme such as common stairwells, driveways, visitor parking, roofs, gardens, lifts, gyms, pool etc. Strata living can provide a friendly community-style environment but differs from living in a freestanding house.
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What does Landlord insurance cover me for?
What does Landlord insurance cover me for?
Landlord insurance provides cover for strata property owners who are renting out a unit/apartment/flat to tenants. It protects you and your investment property from any damage to contents from events such as fire, flood or storms. It covers items such as carpets, light fixtures, built-in wardrobes and kitchen cupboards as well as loss of rent if the unit is unfit to be occupied. Additionally, it covers you and your investment property from malicious tenants who might vandalise your property or leave without paying the rent.
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What does Landlord insurance cover me for?
What does Landlord insurance cover me for?
Landlord insurance provides cover for strata property owners who are renting out a unit/apartment/flat to tenants. It protects you and your investment property from any damage to contents from events such as fire, flood or storms. It covers items such as carpets, light fixtures, built-in wardrobes and kitchen cupboards as well as loss of rent if the unit is unfit to be occupied. Additionally, it covers you and your investment property from malicious tenants who might vandalise your property or leave without paying the rent.
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Do I need to advise of any of rental amount changes?
Do I need to advise of any of rental amount changes?
Yes, please advise us of any changes to weekly rent to ensure that we’re maintaining an acceptable level of coverage for you.
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What is an Excess Waiver?
What is an Excess Waiver?
If you have a CHU Residential Strata policy with us for the same address on this Landlord policy and damage occurred to both your Strata cover and Landlord cover due to the same cause and on the same date, only one excess is due for payment and not both excesses for both policies.
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Do you cover AirBnB properties?
Do you cover AirBnB properties?
Yes, we do, noting that only confirmed bookings will be covered in the event you need to make a claim for loss of rent. Other types of short-term holiday letting may also be covered, please contact us to ensure your specific requirements are met.
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Can I cancel my Landlords Insurance at any time?
Can I cancel my Landlords Insurance at any time?
Yes, a refund may be available. We can also assist if you are changing this from a Landlord to a Contents Insurance policy, as you are now moving in. Just let our team know and we can help. Click on the chat bubble at the bottom right of your screen to send us a Live Chat.
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I have a non-strata property. Can I take out a Landlords policy at this address?
I have a non-strata property. Can I take out a Landlords policy at this address?
No, we only can only provide cover for strata titled properties.
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Is landlord insurance compulsory in Australia?
Is landlord insurance compulsory in Australia?
Landlord insurance is not mandatory in Australia, but it is highly recommended to protect your investment property and safeguard against unexpected events as strata insurance doesn’t cover personal belongings when you are renting your unit in a strata title. It can provide peace of mind and financial security in case of damage, loss of rental income, or liability claims.
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Do I need landlord insurance if I have building insurance?
Do I need landlord insurance if I have building insurance?
Your residential strata insurance covers the structure of the property itself, landlord insurance provides additional protection specifically for landlords, including coverage for rental income loss, tenant-related damage, legal expenses, and liability claims. Having both building insurance and landlord insurance can offer comprehensive coverage for your investment property properties.
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Does landlord insurance cover loss of rental income?
Does landlord insurance cover loss of rental income?
Yes it covers rental loss if the lot becomes unfit to be occupied due to damage, if the tenant departs without notice or if the tenant defaults on their rent.
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What is not included in your landlord insurance policy?
What is not included in your landlord insurance policy?
- Damage to the physical building or any other property ordinarily covered under a strata insurance policy
- Damage where the lot has not been maintained to a reasonable standard
- Contents items that are not owned by the lot owner and available for tenant use
(see PDS for full list of exclusions)
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Is landlord insurance the same as Home and Contents Insurance?
Is landlord insurance the same as Home and Contents Insurance?
No, landlord insurance is not the same as home and contents insurance. Landlord insurance is designed specifically for property owners who rent out their properties, covering risks like loss of rental income, tenant damage, and liability. Home and contents insurance, on the other hand, is for owner-occupiers and covers the building structure and personal belongings against events like theft, fire, and natural disasters.
