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10 Dec 2024

CHU launches SmartQuote, dramatically reducing the time to obtain a strata insurance quote

CHU is excited to announce the launch of a new StrataTech enhancement designed to save valuable time when quoting a new CHU residential strata insurance policy.

SmartQuote, part of CHU’s ongoing commitment to technological innovation, automates the input of building data from CHU’s extensive building database. Simply enter the strata plan number and the state, if our database has recent and accurate data SmartQuote will populate the rest of the building information. This will streamline the quoting process, enabling faster turnaround times for Brokers and Authorised Representatives (ARs) in supporting their customers.

This enhancement not only improves efficiency of the quote process, it also reduces the administrative burden and minimises the risk of errors that can occur during manual data entry.

Key Benefits of SmartQuote:

  • Time-Saving Automation: Automatically populates vital building data, drastically reducing the time spent on populating quote information and being able to complete a quote if the customer does not have all the information to hand.
  • Increased Accuracy: SmartQuote functionality enhances the accuracy and reliability of the quote by minimising errors associated with manual data entry.
  • Intuitive Self Service: Designed with our customers in mind, the interface is intuitive and easy to use. This feature further enhances the self-service offering in StrataTech and can be used in conjunction with its existing features.
  • Improved Customer Service: This time saving feature will mean that intermediaries can speed up the process of quoting for their customers.

“We understand the challenges customers face in managing the large volume of quotes” said Kimberley Jonsson, CEO of CHU. “The new SmartQuote feature has been designed to save time and improve accuracy for Brokers and ARs when quoting new business.”

This enhancement is part of CHU's strategy to leverage technology in delivering superior products and services to its customers. By continuously innovating, CHU aims to stay at the forefront of the strata insurance industry, offering solutions that meet the evolving needs of Brokers, ARs, Strata managers and property owners.

Interested in learning more about this new feature? Contact your CHU BDM for a demonstration of SmartQuote, and the other time saving features of StrataTech.

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CHU Underwriting Agencies Pty Ltd (ABN 18 001 580 070, AFS Licence No: 243261) acts under a binding authority as agent of the insurer QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFS Licence No: 239545).

Terms, conditions, limits and exclusions apply to the products referred to above. Any advice on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. Before making a decision to acquire any product(s) or to continue to hold any product we recommend that you consider whether it is appropriate for your circumstances and read the relevant Product Disclosure Statement (‘PDS’), Financial Services Guide (‘FSG’), and the Target Market Determination (‘TMD’) which can be viewed on this website or obtained by contacting CHU directly.

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