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Consent

We encourage you to take advantage of the opportunity to receive information, notices, documents and general correspondence from us in an electronic format.

We are required to obtain your prior written consent before we can provide information to you electronically (instead of sending to you a paper copy). This notice applies to all Internet-based communications from us, including email. By completing the details below, and by providing your email address to us, you agree that we may provide you information related to your insurance policy or any other document that, by law, may be delivered in electronic format, until you withdraw your consent.

We would appreciate if you could complete the consent form below to confirm the electronic provision of insurance notices and documents:

Open the electronic consent form

FAQs

  • Benefits of electronic communications

    There are many benefits to electronic communications, including: 

    • easier record keeping with electronic/paperless storage
    • speed of delivery
    • environmentally friendly/sustainable way of communicating
    • improved document navigation through hyperlinks and search functionality
  • Types of electronic documents

    This includes, but is not limited to, the following types of documents:

    • Product Disclosure Statements
    • Financial Services Guides
    • Disclosures and Notices
    • Policy terms (including renewals) and endorsements
    • Responses to communications from you

    The types of communications available electronically are subject to change, and if additional communications become available in an electronic format, you will receive those communications electronically. Occasionally, in addition to electronic communications, you may also receive a hard copy document.

    Please provide one email address for all email documentation to be sent.

  • Change of email

    If you want to change the e-mail address to which the electronic delivery of any such insurance policies and endorsements or other changes to them is to be made, please send an e-mail containing the new e-mail address to which the delivery of such documents is to be made to your CHU Business Development Manager or a CHU State Manager.

  • Withdrawal of Electronic Acceptance of Disclosures and Notices

    You may withdraw your consent to receive electronic communications at any time. There are no conditions, consequences or fees to the withdrawal of your consent to receive electronic communications from us.

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CHU Underwriting Agencies Pty Ltd (ABN 18 001 580 070, AFS Licence No: 243261) acts under a binding authority as agent of the insurer QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFS Licence No: 239545).

Terms, conditions, limits and exclusions apply to the products referred to above. Any advice on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. Before making a decision to acquire any product(s) or to continue to hold any product we recommend that you consider whether it is appropriate for your circumstances and read the relevant Product Disclosure Statement (‘PDS’), Financial Services Guide (‘FSG’), and the Target Market Determination (‘TMD’) which can be viewed on this website or obtained by contacting CHU directly.

CHU Underwriting Agencies is a wholly owned subsidiary of Steadfast Group Ltd (ABN 98 073 659 677) (‘SGL’). SGL may receive a professional services fee (PSF) from insurers, premium funders and underwriting agencies such as CHU Underwriting Agencies (Partner) for access to regulatory and compliance support; marketing and communications; data insights; and access to technology platforms. The PSF is an agreed amount between SGL and the relevant Partner, usually annually. The PSF is not determined by the volume of the business that the Steadfast Network brokers place, nor is the amount of the PSF known to the Steadfast Network Brokers, so it is not able to influence recommendations to their clients. CHU Underwriting Agencies may have access to shared services from SGL, including: compliance tools; procedures; manuals and training; legal; HR banking; and group purchasing arrangements. These services are funded by SGL, subsidised by SGL or SGL receives a fee for them. SGL’s FSG is available at www.steadfast.com.au or on request by telephoning SGL’s Company Secretary on +61 2 9495 6500.

The CHU website has been translated for your convenience using translation software powered by Weglot (https://weglot.com/). Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of the CHU website, and are provided "as is." No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language.

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