19 Nov 2021

Leading Strata Insurance Specialist CHU wins Insurance Business Brokers Pick for Underwriting Agency Award

CHU, one of Australia’s largest and most awarded underwriting agencies, has added another underwriting agency award to its list.

CHU, which specialises in strata insurance, has won the Insurance Business Australia 2021 Underwriting Agency Award of the Year.

CHU has previously won the Insurance Business Brokers Pick on Underwriting Agencies (2016-2020).

CHU recently won the Underwriting Agency of the Year Award in the 2021 Australian Insurance Industry Awards. CHU has previously won the Australian Industry Award in 2017 and 2018.

“It’s very pleasing to win this further award as it again ratifies the hard work our team has put in during this difficult time for business and the community,” said CHU CEO Kimberley Jonsson.

“It was CHU’s biggest year in terms of our business results, innovation, and customer and staff engagement, which is an achievement amid a pandemic.”

She noted that according to results of NIBA’s national broker survey in 2020, CHU’s NPS score of +45 significantly exceeded the general insurer average and the top insurance agency score.

"We are happy to be acknowledged for our contribution as a strata specialist to the insurance industry and ongoing support of the broader community with this latest award,” Jonsson said.

Award winning

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CHU Underwriting Agencies Pty Ltd (ABN 18 001 580 070, AFS Licence No: 243261) acts under a binding authority as agent of the insurer QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFS Licence No: 239545).

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CHU Underwriting Agencies is a wholly owned subsidiary of Steadfast Group Ltd (ABN 98 073 659 677) (‘SGL’). SGL may receive a professional services fee (PSF) from insurers, premium funders and underwriting agencies such as CHU Underwriting Agencies (Partner) for access to regulatory and compliance support; marketing and communications; data insights; and access to technology platforms. The PSF is an agreed amount between SGL and the relevant Partner, usually annually. The PSF is not determined by the volume of the business that the Steadfast Network brokers place, nor is the amount of the PSF known to the Steadfast Network Brokers, so it is not able to influence recommendations to their clients. CHU Underwriting Agencies may have access to shared services from SGL, including: compliance tools; procedures; manuals and training; legal; HR banking; and group purchasing arrangements. These services are funded by SGL, subsidised by SGL or SGL receives a fee for them. SGL’s FSG is available at www.steadfast.com.au or on request by telephoning SGL’s Company Secretary on +61 2 9495 6500.

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