07/04/2026
Are your strata insurance policies eligible for new discounts being introduced by the Australian Reinsurance Pool Corporation (ARPC) from 1 April? We’ve introduced new criteria to help you determine if your policies are eligible and assist your customers in benefiting from these changes.
What is the Australian Reinsurance Pool Corporation (ARPC)?
The Australian Reinsurance Pool Corporation (ARPC) is a government-backed reinsurer covering cyclone and cyclone-related flood damage. CHU joined the ARPC Cyclone Reinsurance Pool in July 2023 for our Residential, Commercial, and Build-to-Rent portfolios to help strata property owners access affordable and appropriate coverage in affected regions.
Why is there a change?
During 2024 the ARPC entered a partnership with James Cook University’s Cyclone Testing station, to explore and design discounts for strata policy premiums that are eligible in the ARPC cyclone pool.
This partnership and the subsequent research identified key causes of building damage affecting strata buildings:
- Wind-driven rain: Water ingress through windows, doors, gutters, eaves, and vents. Seventy per cent of strata claims involve water damage from wind-driven rain.
- Wind load: Structural damage following pressure changes after building envelope breaches.
The research has resulted in new mitigation discounts for eligible risks that form part of the ARPC Cyclone Pool. These new discounts will apply from 1 April 2025.
Take action! How to access these discounts
To help you access these discounts for eligible policies, CHU has introduced five new underwriting questions. Answers to these questions may affect policy premiums.
As CHU has not previously collected this information, these new questions are currently marked as ‘Unknown’ on your policies.
If your policy’s risk details (such as number of storeys, year built or roof type) make it ineligible for mitigation measure, you will not see these questions.
You can update answers to these questions at a policy level through StrataTech (also accessible by pasting https://chustratatech.com.au/login into your browser). For self-managed strata customers, please call 1300 289 248 to check your eligibility.
