Get a quote
Skip to Main Content
Manage my policy Get a quote

Protecting your possessions, including portables

Covering your fixed and portable possessions from theft, accidental or malicious damage, water damage, fire and storms.

What is contents insurance? 

CHU awards.Contents insurance if you live in an apartment, unit, villa or townhouse is important as residential strata insurance only protects the building, not your personal property or possessions.

Your personal belongings include your clothing, phones, jewellery, furniture, TV, computers, internal carpets, blinds and electrical appliances.

Get a free quote 

Why choose CHU?

MyConnect has partnered with CHU, one of Australia's largest and most awarded insurance underwriting agencies who specialise in providing comprehensive insurance tailored specifically for strata properties like apartments, units, villas and townhouses. CHU protects almost 1 million properties across Australia.

Unlike other companies CHU offers automatic inclusions other insurers may charge as ‘optional extras’ like portable’s.

Automatic inclusions Basic Cover Premier Cover
Contents – Covers your personal possessions from accidental and malicious damage, theft, water, fire and storm damage with new for old replacement. Up to $50,000 Over $50,000
Portable Contents – Protecting your smartphone, jewellery and other prized possessions when they are away from your property, in transit, storage or when you are moving into or out of your home.

Protection across:

  • Motel, hotel or club
  • Nursing home, hospice or hospital
  • Another person’s home you’re living in3
  • Australian bank safe
  • Temporarily in transit

Everything in basic plus:

  • Across Australia and New Zealand
  • Anywhere in the world4
Jewellery, Watches $1,500 per item, maximum of $7,500 $5,000 per item, maximum of $25,000
Entertainment equipment 10% of the total sum insured for all items 10% of the total sum insured for all items
Portable entertainment equipment $1,500 per item, maximum of $5,000 $5,000 per item, maximum of $25,000
CDs, DVDs, electronic games media and digital media files $3,000 in total $5,000 per item, maximum of $25,000
Portable musical instruments $1,500 in total $25,000 in total
Tools of trade $1,500 in total $2,500 in total
Works of art, pictures, tapestries, rugs, antiques, collections of any kind, computer equipment $5,000 per item $10,000 per item up to maximum of $40,000
Photographic equipment $1,500 in total $5,000 per item, maximum of $25,000
Curios, gold or silver articles (but not bullion) $1000 per item, maximum of $5,000 $5,000 per item, maximum of $25,000
Documents $500 per item, maximum of $1,500 $2,000 per item up to maximum of $5,000
Bicycles $1,500 per bicycle, maximum of $2,500 $5,000 per bicycle, maximum of $25,000
Unspecified High Risk Items; cash, bullion or negotiable securities Up to 1% of your sum insured, max $500 Up to 1% of your sum insured, max $1,500

Standard Benefits Across Both Covers

  • Legal liability: $30m to protect you from death or injury to other people who are on your property and loss or damage to someone else’s property
  • Essential temporary repairs: Up to $500 to repair insured items
  • Motor burnout: Up to $2,000 to repair or replace the motor of household equipment and appliances less than 10 years old
  • Reinstate landscaping: Up to $1,000 to fix up your garden
  • External door locks replacement: Up to $500 to re-key or replace external locks in your home unit if keys are stolen
  • Accommodation costs: Up to 12 months accommodation from the time of damage to your home
PLUS your policy comes with:
  • 21 day cooling off period should you change your mind
  • 24/7 claims service and support with emergency assistance

Why you need contents insurance

  • Most common claim type – water damage

    After a hail storm, water leaks through a broken window and roof damaging your bed, carpet and television. The estimated damage is $7,000. Your CHU Contents Insurance policy covers replacement or repair of your damaged personal possessions.

    If a valid claim is also submitted by your body corporate/ owners corporation for your building on a CHU Residential Strata Insurance Plan for the same incident, then your $500 contents insurance excess is waived.

  • Most expensive claim type – legal liability

    A tradesperson slips on a mat and falls inside your apartment, hurting their ankle, back and hand. X-rays confirm fractures resulting in time off work.

    The tradesperson seeks damages from you for medical treatment and loss of earnings. Your CHU Contents Insurance covers you for the cost of defending the claim and also the legal liability.

The below diagram shows what is covered by residential strata insurance and by CHU Contents Insurance. 

Content insurance covers.

Important Documents and Forms

Name Link

PDS and policy wording


Supplementary PDS
Should be read in conjunction with latest Product Disclosure Statement and Policy Wording.


Fact sheet
Should be read in conjunction with latest Product Disclosure Statement and Policy Wording.


How do I get portable contents insurance?

When you take out CHU Contents Insurance for Strata your cover includes portables, so your valuables are protected against accidental loss or damage in or away from home.

Frequently asked questions

  • What is CHU Contents Insurance and do I need it?

    CHU Contents Insurance is insurance cover for household and personal possessions such as clothing, jewellery, furniture, TV, computers, internal carpets, blinds and electrical appliances belonging to yourself and your family members. It is important as it covers the financial cost of repairing or replacing your household and personal possessions in the event of loss or damage.

  • Do I need Contents Insurance when my building has Strata Insurance?

    Yes, Residential Strata Insurance only provides general insurance cover for the building, common area contents and shared property. The cover provided by the Strata Building policy ends when you cross the threshold of your individual property. A separate Contents Insurance policy is required to protect your personal possessions.