Strata Insurance Claims Case Studies

A claim often results from an unexpected event such as a catastrophe, an accident or a major weather event. At CHU, our claims team is the engine room of our business, we have more than 70 claims managers ready and able to help our customers in their time of need.

From initial claims lodgement to handing back the keys upon completion, the claims lifecycle involves multiple stakeholders including the property owners, body corporate, strata managers, broker, insurer, claims managers, loss adjusters, builders, councils, and various field experts.

Strata insurance claims can be complex and stressful for our customers. That is why CHU adopts a careful and considered approach utilising empathy and expertise to achieve successful outcomes.