In this Strata In Conversation episode, A Claims Case Study, CHU’s Head of Claims David Gow will explore the decision making behind one of the most catastrophic – and most successful – claims he’s seen in his storied career.
David will talk about how the team he assembled for this claim were able to make critical decisions with confidence to ensure the best outcome for everyone from the residents to the strata manager.
Along with host Steve Brisson, he will discuss how insurers, brokers and managers can work together before disaster strikes, to give a building the best chance of returning to normal in a short timeframe.