Being a Loss Adjuster – Meet Sarah Driscoll

The next instalment of our interactive video series features Sarah Driscoll, Loss Adjuster at CHU Assess. Sarah has been a Loss Adjuster for nearly three years and brings over a decade of experience in the strata insurance industry, having worked across both Claims and Underwriting since 2015.

In her current role, Sarah plays a critical part in assessing and managing strata claims, ensuring fair and accurate outcomes for customers and stakeholders.

In this video, Sarah delves into the world of strata claims and what it means to be a Loss Adjuster. As you will discover, she offers practical insights into the role, the challenges involved, and the importance of delivering clarity and confidence during the claims process.

As a key stakeholder in the claims journey, Sarah highlights the responsibility of a Loss Adjuster to investigate, assess, and support the resolution of claims efficiently and transparently. This involves working closely with insurers, brokers, and customers to ensure outcomes are fair, timely, and aligned with policy coverage.

In essence, being a Loss Adjuster is about more than just assessing damage – it’s about guiding customers through often complex and stressful situations, providing expertise, reassurance, and trusted support every step of the way.

How to Interact:


In this interactive video, simply click on the question that intrigues you, and the video presenter will come to life, providing in-depth answers and valuable perspectives.

Click: On the video, and you will be introduced to an experienced industry professional.

Learn: Click on the question that you would like to hear about, and the video presenter will provide a comprehensive answer.

Explore: Delve into related topics and enhance your understanding.

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