In the event of a claim, it is important to ensure the repairer or contractor that the body corporate or strata manager engages has an ABN (Australian Business Number) and that this ABN is clearly noted on invoices. Without an ABN, legislation prevents the insurer from being able to pay the repairer/contractor’s invoice in full and may prevent full reimbursement of the body corporate for their expenditure – the insurer must withhold 48.5% of the invoice amount where no ABN is provided.