Landlord insurance helps protect property owners who rent out residential investment properties, including strata properties and freestanding houses. 

Depending on the cover selected, CHU Landlord Insurance may cover loss or damage to the rental property, landlord contents, loss of rent, certain tenant-related damage and legal liability. 

Cover is subject to the policy terms, conditions, limits and exclusions. 

Target Market Determination is a document that describes who the product is appropriate for (target market), and any conditions around how the product can be distributed to customers.

Outlines key policy changes, and should be read in conjunction with latest Product Disclosure Statement and Policy Wording.

Explains how we calculate premiums, apply excesses and settle claims.

Contact our team and we can guide you on what information is required.

In many cases, yes. Changes like sum insured or excess can be requested and may affect your premium. Some adjustments aren’t possible after the policy inception date. Please review your quote or renewal invitation and contact us to discuss any changes.

Yes, if you own a home within a Community Association, you’ll typically need building insurance, contents insurance, or both. The community association policy only covers shared property and building structure.

Yes. Strata insurance does not replace the need for contents or landlord insurance.

Landlord Insurance: Protects against tenant-related losses (e.g. unpaid rent, damage).

Owner-occupiers: Contents insurance covers personal belongings against theft, damage or fire.

Australia’s leading strata insurance specialist CHU and its digital underwriting agency Flex Insurance are waiving bushfire claim excesses for residential strata buildings, community associations and community association lot owner homes, contents and landlords for strata. 

“This is a vital first step to help customers start to get their lives back on track,”

CHU CEO Bobby Lehane

In addition, CHU and Flex, in partnership with our insurer QBE, are helping customers by:

For more information click here to download our FAQ document which may help you.

If you or your customers have any queries, please do not hesitate to contact us on our emergency hotline 1300 361 263 or lodge a claim online.

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