Always read our PDS to understand what contents items are covered. High-risk items may need to be specified to be adequately covered.
To determine the value of your possessions for Contents Insurance, create a detailed inventory of all your belongings, including descriptions, purchase dates and costs. For more accurate valuations, consider getting appraisals for high-value items like jewellery, art or collectibles. Update this inventory regularly and adjust your insurance coverage as necessary.
You can also use a contents insurance calculator to get a general idea of the cost to replace your items with new ones. While this tool provides a helpful estimate, it’s important to ensure the figure reflects the true replacement value. Selecting the right ‘contents sum insured’ is key to avoiding underinsurance. The calculator uses basic information to generate an estimate, which you can customise. If you’re unsure of the right amount to insure, consider seeking professional advice.
The amount of Contents Insurance you need depends on the total value of your personal possessions at their current replacement cost. It’s important to ensure that your policy covers the full value so that you can replace all of your belongings in case of a total loss.
To make this easier, we offer a contents calculator you can use to estimate the value of your belongings:
Regularly updating your inventory and valuation helps maintain adequate coverage.
Yes, a refund may be available. We can also assist if you are changing this from a Contents to a Landlord policy, if you are now getting tenants to occupy the residence. Just let our team know and we can help. Click on the chat bubble at the bottom right of your screen to send us a Live Chat.
Please contact our team to let us know and we can change details or organise a new quote and cancel your current policy.
Specified contents are items that you request to have listed on your policy and, if we agree to insure the item, have a value that exceeds the standard policy limit. Specified portable contents are portable items insured at and away from your home address. When you choose this optional benefit, cover is provided up to the amount specified. Please call our customer service team for further information or click on the chat bubble at the bottom right of your screen to send us a Live Chat.
A strata scheme is a building or collection of buildings that has been divided into lots and common property. Lots are individual units, flats, apartments, townhouses, villas or duplexes. Common Property is the shared items in the scheme, such as common stairwells, driveways, visitor parking, roofs, gardens, lifts, gyms and pools. Strata living can provide a friendly community-style environment but differs from living in a freestanding house.
Yes, Residential Strata Insurance only provides general insurance cover for the building, common area contents and shared property. The cover provided by the Strata Building policy generally ends when you cross the threshold of your individual property. A separate Contents Insurance policy is required to protect your personal possessions.
CHU Contents Insurance is insurance cover for household and personal possessions such as clothing, jewellery, furniture, TV, computers, internal carpets, blinds, electrical items and kitchen appliances belonging to you and your family members. It covers the financial cost of repairing or replacing your household and personal possessions in the event of loss or damage.
Yes. You can nominate which specific portable items you want covered under this option.
Yes. With Portable Contents cover, selected items are covered worldwide for up to 90 consecutive days.
Your portable contents are covered anywhere in Australia and New Zealand, and for up to 90 consecutive days anywhere else in the world.