Yes, Residential Strata Insurance only provides general insurance cover for the building, common area contents and shared property. The cover provided by the Strata Building policy generally ends when you cross the threshold of your individual property. A separate Contents Insurance policy is required to protect your personal possessions.
CHU Contents Insurance is insurance cover for household and personal possessions such as clothing, jewellery, furniture, TV, computers, internal carpets, blinds, electrical items and kitchen appliances belonging to you and your family members. It covers the financial cost of repairing or replacing your household and personal possessions in the event of loss or damage.
Yes. You can nominate which specific portable items you want covered under this option.
Your portable contents are covered anywhere in Australia and New Zealand, and for up to 90 consecutive days anywhere else in the world.
Portable Contents Insurance is an optional extra that covers selected personal items — like phones, laptops, and jewellery — when you take them outside your home.
Portable Contents Insurance is an optional extra that covers selected personal items — like phones, laptops, and jewellery — when you take them outside your home.
Commercial strata insurance generally covers all shared spaces such as lobbies, elevators, parking garages, gardens, gyms, and roofs. It also extends to communal facilities specific to commercial properties like shared conference rooms and business centres.
Commercial strata insurance provides coverage for damage caused by natural disasters such as floods, fires, earthquakes, and storms, depending on the specific terms of the policy. It helps cover the costs of repairs and replacements to damaged property and common areas, as well as temporary relocation expenses if necessary. Learn more in our Product Disclosure Statement (PDS)
- Items not permanently attached including temporary flooring, carpets, blinds and curtains, and appliances.
- Personal possessions, business effects and other contents items
- The individual occupancies business insurances
See the Product Disclosure Statement (PDS) for full list of exclusions.
Our Commercial Strata insurance policy is designed for mixed-use buildings offering cover for both residential and commercial tenants. It typically includes protection for the building structure, common areas, and liability, ensuring that all aspects of the property are safeguarded under a single policy.
To provide a commercial strata insurance quote, we require a tenancy listing to be provided to ensure you are adequately covered. If there are any changes to commercial occupancies, we will need to be updated to make sure you are continued to be properly covered. There are some types of occupancies currently outside of our underwriting guidelines – we will let you know if we are not able to offer cover. Importantly, a commercial strata policy is a building owners’ policy only and is not intended to provide coverage for business operations conducted onsite. Please refer to our Target Market Determination to assess whether this policy is right for you.
Like our Residential Strata Insurance Plan, our Commercial Strata Insurance plan covers common areas including driveways, lifts and pools in the event of damage to or destruction of the building. This policy will also provide liability cover in the event the strata scheme becomes legally responsible to pay compensation for personal injury in connection with the insured property and is mandatory for commercial strata title properties across Australia. If 20% or more of your strata property is used for commercial purposes, you will need a Commercial Strata Insurance Plan.
How do I measure whether my strata is more than 20% commercial?
This can be calculated using the building’s floor plans (also known as strata plans). If you aren’t sure, our customer service team can assist.