Yes, CHU can accept part payments from individual owners against one invoice. We issue a single tax invoice; the main contact should share it with owners. Use the correct reference number so each payment is allocated properly.

In many cases, yes. Changes like sum insured or excess can be requested and may affect your premium. Some adjustments aren’t possible after the policy inception date. Please review your quote or renewal invitation and contact us to discuss any changes.

Start with our Financial Services Guide (FSG), the Product Disclosure Statement (PDS) and the Target Market Determination (TMD). The FSG explains our services; the PDS outlines inclusions, limits and exclusions; and the TMD explains who the product is designed for.

Strata insurance covers shared buildings and common property owned by the owners corporation (body corporate). It typically includes the building structure and common area contents (lobbies, lifts, sealed driveways, pools) and includes liability cover if someone is injured on common property.

Whilst not compulsory, Contents Insurance will ensure your personal belongings are protected in events such as theft, fire, or flood.

Strata insurance is arranged by the owners corporation and covers the building structure and shared property. Contents insurance protects your personal belongings inside your lot.

Yes – If you want protection for your personal belongings and legal liability. Strata insurance only covers the building and common areas.

The Community Association, its elected committee or the duly appointed managing agent is responsible for arranging and maintaining the insurance on behalf of all lot owners.

Community insurance is a policy that covers shared property, infrastructure and liability risks within a Community Association.

Community property includes shared areas such as private roads, communal gardens, utilities such as above and below ground services, and facilities like pools or clubhouses owned collectively by all lot owners.

Yes, if you own a home within a Community Association, you’ll typically need building insurance, contents insurance, or both. The community association policy only covers shared property and building structure.

Yes. Strata insurance does not replace the need for contents or landlord insurance.

Landlord Insurance: Protects against tenant-related losses (e.g. unpaid rent, damage).

Owner-occupiers: Contents insurance covers personal belongings against theft, damage or fire.