A strata scheme is a building or collection of buildings that has been divided into lots and common property. Lots are individual units, flats, apartments, townhouses, villas or duplexes. Common Property is the shared items in the scheme, such as common stairwells, driveways, visitor parking, roofs, gardens, lifts, gyms and pools. Strata living can provide a friendly community-style environment but differs from living in a freestanding house.
Yes, Residential Strata Insurance only provides general insurance cover for the building, common area contents and shared property. The cover provided by the Strata Building policy generally ends when you cross the threshold of your individual property. A separate Contents Insurance policy is required to protect your personal possessions.
CHU Contents Insurance is insurance cover for household and personal possessions such as clothing, jewellery, furniture, TV, computers, internal carpets, blinds, electrical items and kitchen appliances belonging to you and your family members. It covers the financial cost of repairing or replacing your household and personal possessions in the event of loss or damage.
Your portable contents are covered anywhere in Australia and New Zealand, and for up to 90 consecutive days anywhere else in the world.
Portable Contents Insurance is an optional extra that covers selected personal items — like phones, laptops, and jewellery — when you take them outside your home.
Our Commercial Strata insurance policy is designed for mixed-use buildings offering cover for both residential and commercial tenants. It typically includes protection for the building structure, common areas, and liability, ensuring that all aspects of the property are safeguarded under a single policy.
Like our Residential Strata Insurance Plan, our Commercial Strata Insurance plan covers common areas including driveways, lifts and pools in the event of damage to or destruction of the building. This policy will also provide liability cover in the event the strata scheme becomes legally responsible to pay compensation for personal injury in connection with the insured property and is mandatory for commercial strata title properties across Australia. If 20% or more of your strata property is used for commercial purposes, you will need a Commercial Strata Insurance Plan.
How do I measure whether my strata is more than 20% commercial?
This can be calculated using the building’s floor plans (also known as strata plans). If you aren’t sure, our customer service team can assist.
No. Strata insurance does not cover construction defects, wear and tear, or poor maintenance. It is designed to cover insured events such as fire, storm or water damage.
If 20% or more of the strata scheme is used for commercial purposes, a commercial strata policy applies. If less than 20% is commercial, a residential strata policy is issued.
CHU insures residential, commercial and mixed-use strata properties and community associations. This includes apartments, townhouses, villas, offices, shopping centres and industrial estates.
Yes. Strata insurance is a legal requirement in all states and territories, though the minimum liability limits and mandatory inclusions vary by jurisdiction. In certain states, smaller strata schemes — often two or three units — may not be required to hold insurance, but having coverage can still provide significant value.
Contact our team and we can guide you on what information is required.