Landlord insurance is not generally mandatory in Australia. However, landlords may choose to take out cover to help protect against rental-related risks such as loss or damage to the rental property, landlord contents, loss of rent, tenant-related damage and legal liability. 

You should consider your own circumstances and read the Product Disclosure Statement and Target Market Determination before deciding whether the product is right for you. 

CHU Landlord Insurance is designed for property owners who rent out eligible residential investment properties, including freestanding houses and strata properties. 

Eligibility depends on the property type, occupancy, cover selected, underwriting criteria and the Target Market Determination. 

Yes. You can cancel your policy. A refund may be available depending on the circumstances, policy terms and whether any premium remains refundable. 

Please contact CHU to discuss cancellation or changes to your cover. 

If you’re a strata lot owner, you will not have to pay an excess under your CHU Landlord Insurance policy if the strata building owner, body corporate or owners corporation makes a claim on a CHU policy for loss or damage caused by the same incident. 

This means that where both claims relate to the same incident, only the excess under the strata building policy would be payable. 

Yes. You should tell CHU if your weekly rental income changes, particularly if you have selected the Rent Default by Tenant option or you want to make sure your level of cover remains appropriate. 

Lots are individual units, flats, apartments, townhouses, villas or duplexes on land that has been sub-divided into a strata title. Common Property is the shared spaces in the scheme such as common stairwells, driveways, visitor parking, roofs, gardens, lifts, gyms, pool etc. Strata living can provide a friendly community-style environment but differs from living in a freestanding house.

Yes, Community Association  insurance only provides for accidental loss or damage to community property, as well as protection against risks faced by the association including legal liability.  Landlord Insurance protects you for damage to your own home within a community association.

Yes, Residential Strata Insurance only provides general insurance cover for the building, common/shared property and common/shared contents. The cover provided by the Strata Building policy generally ends when you cross the threshold of your individual property. Landlord insurance protects you for tenant related loss/damage inside your property and to strata fixtures not covered by the Body Corporate.

Landlord insurance helps protect property owners who rent out residential investment properties, including strata properties and freestanding houses. 

Depending on the cover selected, CHU Landlord Insurance may cover loss or damage to the rental property, landlord contents, loss of rent, certain tenant-related damage and legal liability. 

Cover is subject to the policy terms, conditions, limits and exclusions. 

Contents Insurance is typically not mandatory for renters, but it is highly recommended to protect your belongings in case of unforeseen events.

Yes, a refund may be available. We can also assist if you are changing this from a Contents to a Landlord policy, if you are now getting tenants to occupy the residence. Just let our team know and we can help. Click on the chat bubble at the bottom right of your screen to send us a Live Chat.

Please contact our team to let us know and we can change details or organise a new quote and cancel your current policy.