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If you have questions or need assistance regarding our products, services or claims please read our Frequently Asked Questions or contact us via the details below.

Broker and strata manager enquiries

Enquiries for insurance brokers, strata managers, referral partners and their customers (times below are AEST / AEDT):

For Strata Insurance:

Email: info@chu.com.au
Phone: 1300 361 263 (9am-7pm)

For Contents and Landlords Insurance:

Email: sales@chu.com.au
Phone: 1300 361 263 (9am-7pm)


Claims email:
Make a claim online:
After Hours Emergency Hotline:
1800 022 444

Direct customer enquiries

Enquiries for customers who have purchased insurance directly through CHU (times below are AEST / AEDT):

For Strata Insurance:

Email: sales@chu.com.au
Phone: 1300 289 248 (9am-7pm)

For Contents and Landlords Insurance:

Email: sales@chu.com.au
Phone: 1300 464 820 (9am-7pm)


Claims email:
Make a claim online:
After Hours Emergency Hotline:
1800 022 444