15 Jan 2020

CHU and Flex Insurance waiving excesses for bushfire claims

Australia’s leading strata insurance specialist CHU and its digital underwriting agency Flex Insurance are waiving bushfire claim excesses for residential strata buildings, community associations and community association lot owner homes, contents and landlords for strata.

“This is a vital first step to help customers start to get their lives back on track,” said CHU CEO Bobby Lehane today.

In addition, CHU and Flex, in partnership with our insurer QBE, are helping customers by:

Providing additional resources to process claims as quickly as possible.
Deploying the CHU Assess team in heavily impacted areas to expedite the claims process.
Organising emergency and temporary accommodation assistance.

For more information click here to download our FAQ document which may help you.

If you or your customers have any queries, please do not hesitate to contact us on our emergency hotline 1300 361 263 or lodge a claim online.

Award winning

CHU AwardStrip desktop1150x150 Aug2024 v2

CHU AwardStrip mobile600x260 Aug2024 v2

CHU Underwriting Agencies Pty Ltd (ABN 18 001 580 070, AFS Licence No: 243261) acts under a binding authority as agent of the insurer QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFS Licence No: 239545).

Terms, conditions, limits and exclusions apply to the products referred to above. Any advice on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. Before making a decision to acquire any product(s) or to continue to hold any product we recommend that you consider whether it is appropriate for your circumstances and read the relevant Product Disclosure Statement (‘PDS’), Financial Services Guide (‘FSG’), and the Target Market Determination (‘TMD’) which can be viewed on this website or obtained by contacting CHU directly.

CHU Underwriting Agencies is a wholly owned subsidiary of Steadfast Group Ltd (ABN 98 073 659 677) (‘SGL’). SGL may receive a professional services fee (PSF) from insurers, premium funders and underwriting agencies such as CHU Underwriting Agencies (Partner) for access to regulatory and compliance support; marketing and communications; data insights; and access to technology platforms. The PSF is an agreed amount between SGL and the relevant Partner, usually annually. The PSF is not determined by the volume of the business that the Steadfast Network brokers place, nor is the amount of the PSF known to the Steadfast Network Brokers, so it is not able to influence recommendations to their clients. CHU Underwriting Agencies may have access to shared services from SGL, including: compliance tools; procedures; manuals and training; legal; HR banking; and group purchasing arrangements. These services are funded by SGL, subsidised by SGL or SGL receives a fee for them. SGL’s FSG is available at www.steadfast.com.au or on request by telephoning SGL’s Company Secretary on +61 2 9495 6500.

The CHU website has been translated for your convenience using translation software powered by Weglot (https://weglot.com/). Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of the CHU website, and are provided "as is." No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language.

Copyright © 2024 CHU Underwriting Agencies Pty Ltd